Terms and Conditions interwin

By accessing, registering for, or using any part of the interwin platform — whether via the website, mobile app, or any other digital medium we provide — you automatically agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of our platform immediately.

These terms apply to all interwin platform users without exception, including visitors without an account, registered members, trial users, and any party accessing our content or services via third-party links.

Interwin reserves the right to update, amend, or replace these Terms and Conditions at any time. Notification of changes will be sent via registered email or displayed as an in-platform notice. Continued use after the effective date of any amendment constitutes your acceptance of the updated terms.

To register and use interwin services, you must meet all of the following eligibility requirements without exception:

• Minimum age of 18 years — The interwin platform is strictly for adults only. interwin takes this responsibility seriously and conducts age verification during the KYC process.
• Valid citizen or resident — You must be located in a jurisdiction that permits online gambling activities, or hold valid authorization to use platforms of this nature.
• Legal capacity — You must have full legal capacity to enter into a binding agreement under your local laws.
• Not a citizen of a restricted country — Citizens or residents of certain countries may be restricted from using this platform in accordance with international regulations.
• One account per individual — Each individual is permitted to hold only one active account. Owning multiple accounts violates our terms and may result in the closure of all associated accounts.

The interwin account registration process requires you to provide accurate, complete, and up-to-date information. Any false, inaccurate, or misleading information provided during registration may result in immediate account closure and forfeiture of all existing balances.

Required Information

• Full name as shown on your identity card or passport
• Valid date of birth (for age verification)
• An active, reachable email address
• An active Malaysian mobile phone number
• A strong password (minimum 8 characters, combining uppercase letters, lowercase letters, and numbers)

KYC Verification Process

Before making your first withdrawal, interwin requires full identity verification (Know Your Customer / KYC). Required documents include a front and back copy of your Malaysian identity card (MyKad) and a selfie holding the document. The review process is typically completed within one business day. Once KYC is verified, all platform functions — including deposits, gaming, and withdrawals — will be fully active with no restrictions.

Your personal information is stored with 256-bit SSL encryption and will not be shared with any third party without your consent, except where required by law or relevant authorities.

Interwin supports a variety of deposit methods popular among Malaysian users. All deposits are processed through secure, encrypted payment channels. Deposits are typically credited to your account within 1 to 3 minutes after a successful transaction.

Supported Deposit Methods

• DuitNow — Real-time transfers via Bank Negara Malaysia's DuitNow system
• FPX (Financial Process Exchange) — Direct transfer from your bank account
• Touch 'n Go eWallet — Fast deposits via the TnG app
• GrabPay — Payments via Grab wallet
• Boost — Local Malaysian eWallet
• USDT (Tether) — Stablecoin crypto asset for users who prefer digital payment methods

General Deposit Terms

• The deposit method must be in the same name as the registered interwin account
• Interwin does not accept deposits from third parties or accounts not belonging to the member
• Minimum and maximum deposit amounts vary depending on the selected payment method
• Any deposit suspected of being linked to illegal activity will be blocked and investigated

Interwin is committed to processing all valid withdrawals promptly and efficiently. Withdrawals to DuitNow are processed automatically within 5 minutes for fully KYC-verified accounts. This is one of interwin's key advantages over competitors in the industry.

Withdrawal Terms

• KYC must be verified before the first withdrawal request can be processed
• Withdrawals may only be made to an account or wallet registered under the same member's name
• All bonus rollover requirements must be met before the associated funds can be withdrawn
• Interwin reserves the right to request additional verification for withdrawals exceeding certain limits for AML compliance purposes
• Withdrawal attempts suspected of being linked to money laundering will be blocked and reported to the relevant authorities

Processing Time

• DuitNow: 5 minutes (automatic, 24/7)
• eWallet (TnG, GrabPay, Boost): 5–15 minutes
• USDT: 15–30 minutes depending on the blockchain network

Interwin offers a wide range of attractive bonuses and promotions for both new and existing members. Each promotion is governed by specific terms published alongside the relevant offer. The following general conditions apply to all bonuses unless explicitly stated otherwise.

General Bonus Terms

• Rollover requirement (turnover): Every bonus granted is subject to rollover requirements before winnings can be withdrawn. The rollover ratio is clearly stated in each promotion.
• One bonus at a time: Members may only activate one bonus at a time unless otherwise stated in the relevant promotional terms.
• Bonus abuse policy: Any attempt to manipulate the bonus system through hedge betting, multiple accounts, or other methods deemed fraudulent is strictly prohibited.
• Bonus validity period: Each bonus has a set validity period. Bonuses not used within that period will expire automatically.
• interwin's Rights: interwin reserves the right to cancel, modify, or withdraw any bonus if there is evidence of abuse or a breach of terms.

Interwin's latest promotions include a welcome bonus for new members, weekly cashback, daily reload bonuses, a VIP loyalty program, and monthly challenges with exciting prizes. All offers are updated regularly and subject to change without prior notice.

All interwin users are required to interact with the platform and other users in a responsible, respectful, and legally compliant manner. The following actions are strictly prohibited on the interwin platform:

• Using bots, automation, or any technology that provides an unfair advantage in games
• Collusion with other players to manipulate game outcomes
• Attempting to hack, attack, or disrupt interwin's systems or servers
• Using another person's account or sharing login credentials
• Uploading or distributing content that contains malware, viruses, or malicious code
• Any action that violates criminal law, including money laundering
• Harassment, threats, or offensive language directed at the support team

Violation of any of the above prohibitions may result in immediate account suspension or closure, forfeiture of all balances and bonuses, and legal action where applicable.

You are solely responsible for keeping your interwin account login credentials confidential, including your username and password. interwin recommends enabling two-factor authentication (2FA), available in your account settings, for an additional layer of security.

• Never share your password or PIN with anyone, including family members
• Use a unique, strong password — different from any other account you own
• Log out of your account after every session, especially on shared devices
• Report any unauthorised access or suspicious activity to the interwin support team immediately

Interwin will not be held liable for any losses arising from unauthorised access resulting from a user's negligence in safeguarding their login credentials. However, our security team continuously monitors unusual account activity and will take preventive action when necessary.

Interwin offers a wide range of gaming services including online slots, Live Casino, Fish Shooting Games, Sports Betting, e-sports, and betting. All games use a Random Number Generator (RNG) system independently certified by recognised third-party audit bodies to ensure the fairness and integrity of every game outcome.

Disruptions and Technical Errors

While interwin strives to keep the platform running without interruption at all times, occasional technical disruptions may occur. In such cases:

• Incomplete bets or rounds due to technical disruptions will be resolved based on the last recorded server data
• Interwin reserves the right to void any bets affected by system disruptions and refund the wagered amount to the member's account
• Wins generated from an obvious system error or glitch are not considered valid and may be voided

Interwin performs routine maintenance typically scheduled during low-traffic hours. Members will be notified via an in-platform notice before any planned maintenance takes place.

To the extent permitted by applicable law, interwin shall not be liable for:

• Any financial losses incurred while playing, including money lost from unsuccessful bets
• Service disruptions beyond interwin's reasonable control, including internet outages, power failures, or natural disasters
• Decisions or actions taken by third-party game providers integrated with our platform
• Indirect, consequential, or special damages arising from the use of or inability to use the platform
• Third-party content or services accessible via links that may appear on the platform

Interwin reserves the right to suspend or close any member's account for the following reasons without prior notice in serious cases:

• Violation of any terms in this document
• Failure to complete KYC verification within the stipulated period
• Fraud, illegal activity, or conduct that harms the platform or other users
• Self-exclusion requests submitted through responsible gaming tools

Members may also voluntarily close their account at any time by contacting the interwin support team. Any remaining balance upon valid account closure will be returned to the original payment method within 3 business days, subject to full compliance with all verification requirements and no outstanding compliance issues.

Interwin reserves the right to amend, update, or replace these Terms and Conditions at any time in response to business needs, regulatory changes, or platform improvements. All amendments take effect immediately upon publication on the platform, unless a different effective date is specified.

It is the user's responsibility to review these Terms and Conditions periodically. Notifications of significant changes will be sent to your registered email address. Continued use of the platform after the effective date of any amendment constitutes your acceptance of the updated terms.

These Terms and Conditions are governed and interpreted in accordance with the laws of the jurisdiction in which interwin is registered and operates. Any dispute arising from or relating to these terms that cannot be resolved through negotiation will be referred to binding arbitration in accordance with the established procedures.